ETCM recalls 2012-13 Serena S-Hybrid models

By thoriq, 06 August 2020

Nissan vanguards Edaran Tan Chong Motor (ETCM) have issued a recall for the Nissan Serena S-Hybrid.

To be more specific, this recall affects the earlier fully imported (CBU) iteration of the popular 8-seater MPV manufactured between September 2012 and November 2013. ETCM estimates that the recall will involve 4,001 units of said model, which the firm imported and sold between 2012 and 2013.


This recall exercise sees ETCM rectifying the model’s faulty CVT control unit. The fix, according to ETCM, employs a simple reprogramming of the unit that takes approximately 45 minutes.

ETCM says affected owners will be reached and notified by mail, text message and WhatsApp. Of course, the labour and replacement parts (if any) costs involved in this recall will be fully borne by ETCM.

Take note, said faulty part’s rectification can only be done at Tan Chong Ekspres Auto Service (TCEAS) outlets. Owners are advised to call ahead for appointments as per current Standard Operating Procedures (SOPs) set by the government.

Additionally, ETCM reassures that all other versions of the Serena S-Hybrid after this specific batch are not affected by this recall.